Frequently asked questions

Send us a message, call us, or book a free call on our contact page. We'll ask about your business, your customers and what you want the website to do. Then we send you a clear proposal with the timeline and cost. Once you approve it, we start designing.

Just an idea of what your business does and who your customers are. If you have a logo, photos or text, great. If not, we can create your logo, write the content and source professional photos for you.

A simple one-page website can be ready in 3–5 days. Most business websites take 1–2 weeks. Online shops, booking systems and custom web apps usually take 2–6 weeks depending on the features. We agree on a timeline with you before we start, and we stick to it.

Yes. We work with clients all over Kenya and abroad. Everything can be done over phone, WhatsApp, Zoom or Google Meet, and we can also meet in person if you're nearby.

Yes. We first design your homepage and share it with you. You can ask for changes until you're happy, and only then do we build the rest of the website.

Yes. Every website we build is designed for phones first, then tablets and computers. Most of your customers will visit from their phone, so we make sure it's fast and easy to use there.

Yes, if you want to. We can set up an easy editor so you can change text, photos, prices and products yourself, and we'll show you how to use it. Or you can leave all the updates to us.

Yes. Once the project is paid for, the website, the domain name and the content are yours. We register the domain in your name, and if you ever want to move to another provider, we'll help you do it.

Yes. We can add M-Pesa (Paybill or Till), card payments, PayPal and bank transfer options, for online shops, booking deposits, donations or invoices.

Yes. We can add a WhatsApp button, a text-us chat widget, contact and quote forms, and booking calendars. Every enquiry goes straight to your phone or email, so you never miss a customer.

Yes. We set up professional email like info@yourbusiness.co.ke that works on your phone and computer, which looks far more trustworthy than a Gmail address.

Yes. We can redesign it, make it faster, fix errors, improve how it shows on Google, move it to better hosting, or simply take over looking after it.

It's one simple sheet where you record every order, what the customer has paid (including M-Pesa) and whether it's been delivered. Totals, balances and unpaid orders update by themselves, so you always know who owes you and what still needs to go out. Try the live demo to see how it works.

No. We build everything around how you already work, keep it simple enough to use on your phone, and train you and your staff until you're comfortable. If you get stuck, just message us.

Yes. We can set up WhatsApp Business with quick replies, catalogues and away messages, and an AI assistant that answers common questions like prices, delivery areas and opening hours, then hands over to you when a real person is needed.

It reminds you, or sends a message automatically, when a customer hasn't paid their balance, when an order is due for delivery, or when it's a good time to check in with a past buyer. Fewer forgotten customers means more repeat sales.

Mostly tools you may already have: Google Sheets, Excel, Google Workspace and WhatsApp Business, plus automation and AI tools where they help. We pick what's affordable and easy for you, not what's fashionable.

Yes. Your data stays in accounts that belong to you, we only access what we need with your permission, and we follow Kenya's Data Protection Act. When we stop working together, you keep everything.

Yes. On a monthly plan we can update your records, prepare simple sales reports, chase follow-ups and keep your systems tidy, with a clear number of hours each month so you always know what you're paying for.

Yes. With our monthly care plans we handle hosting, daily backups, security monitoring, software updates, speed checks and small changes like new photos, prices or pages. Your website keeps working while you focus on your business.

For clients on a care plan, we monitor the website and fix problems quickly, often before you notice. If it's ever hacked, we clean it, restore it from a backup and secure it. If you're not on a plan, we can still help with an emergency fix.

Yes. We register your domain (.co.ke, .com and others), host your website on fast and secure servers, set up SSL (the padlock in the browser) and remind you before anything needs renewing.

Just send us a WhatsApp, call or email. We respond the same day during working hours, Monday to Saturday.

Yes. We'll check the website, back it up, fix any problems we find and then look after it from there.

Yes. Beyond the website, we help you get customers through Google (SEO and Google Ads), social media management, Facebook, Instagram and TikTok ads, WhatsApp Business, email newsletters and bulk SMS.

Every website we build is set up for Google from day one: fast loading, the right page titles, a sitemap and a connection to Google Search Console. To rank higher for competitive searches, we offer ongoing SEO work.

It's the listing that shows your business on Google Maps and in local searches, with your phone number, location, hours and reviews. We set it up or improve it so local customers can find and call you easily.

Yes. We can set up your Facebook, Instagram and TikTok pages, design your posts and graphics, post for you each week and run paid ads to reach more people in your area.

We set up tracking for website visitors, calls, WhatsApp clicks and form enquiries, and send you a simple report showing where your customers are coming from.

It depends on what you need: the number of pages, features like payments or booking, and whether you need content, a logo or marketing. That's why we give every client a personal quote after a short free call. Our packages are affordable for small businesses, startups and growing companies.

No. You pay in stages as the work moves forward, so you always see progress before paying more.

By M-Pesa, bank transfer or card. We send you a proper invoice and receipt for every payment.

No. Your quote lists exactly what's included. The only ongoing costs are your domain and hosting (usually yearly) and any monthly care or marketing plan you choose. We tell you about all of these before you start.

Yes. The first call is completely free with no obligation. We'll give you honest advice on what your business needs, even if you decide not to work with us.